Promotional Restrictions, Sales, and Coupon Limitations

Promotion Restrictions

We are proud to offer our customers a number of savings opportunities. Some are offered directly on the website, like our clearance category, our kit savings, and the occasional seasonal promotion (usually displayed on our home page). For even more discount opportunities, sign up for the K9 Guild rewards program, subscribe to our marketing emails, and/or follow us on social media. We also offer exclusive savings at industry events, through non-profits, our B2B partners, or through industry professionals via our Pro Trainer program.

Although we strive to offer a diverse range of savings opportunities for any type of customer, we do have some restrictions and disclaimers. Please review  the details of our promotion restrictions, below. If you have any questions or concerns, give us a call at 1-800-444-0404 or send a message.

Discounts, Savings, & Promotional Details

Ray Allen Manufacturing reserves the right to refuse any promotion or pricing that is a clear error, where sale price goes below our fully loaded cost.

  • At no time can multiple promotion codes be combined within one order.

  • Ray Allen Manufacturing may advertise different promotions in different marketing channels (i.e. web search, portal shopping sites, etc). These offers cannot be combined with other offers you might see advertised elsewhere.

  • Discount codes redeemed through the K9 Guild may not be combined with other promotions, discounts, or offers. 

  • All sales, promotions and discounts will exclude Ray Allen Manufacturing Gift Certificates.

  • Most Kits, Bundles, and Sets have a built-in “Kit Savings” discount, and are excluded from receiving any additional discounts.

  • Pro Trainer Accounts and B2B customers receive a discount that is built-in, and associated to, their account and may not apply discount codes on top of the approved discount for which they are granted through the respective program.

  • Promotional shipping offers are limited to Ray Allen Manufacturing standard ground shipping, to a single address within the Continental US, and exclude oversized items. An additional cost will be applied to expedited orders and surcharges for shipment to AK and HI.

  • Ray Allen Manufacturing promotions are not valid on previous, future, or contract pricing orders.

  • All discounts and/or promotional offers will be reflected on the Order Review page.

  • Ray Allen Manufacturing discount codes and/or promotional offers may not be valid for items that have special shipping rates (i.e. K9 Inserts, Bite Suits, and other oversized and custom orders).

  • Promotions exclude all products from 5.11 Tactical, Garmin, Dogtra, Ruff Wear, Oakley, Under Armour and other 3rd party vendors that have MAP pricing restrictions unless otherwise specified that they are included.

  • “Gift with purchase” offers and promotions have limited quantities and are available while supplies last.

  • All promotional deadlines and expiration times specified as Mountain Time (Colorado).

  • Ray Allen Manufacturing is not affiliated with and does not prohibit the use of discount codes acquired by third-party coupon websites such as RetailMeNot or CouponCabin. 

  • Ray Allen Manufacturing has the right, at any time, to prohibit the use of any discount code not directly issued by Ray Allen Manufacturing. This includes discount codes once valid from partners, vendors, events, affiliates, etc.

  • Ray Allen Manufacturing prohibits the use of expired, inactive, or invalid promotional coupon codes.

  • Ray Allen Manufacturing reserves the right to discontinue the K9 Guild at any time, whereas all points and rewards will be invalid and/or disabled.

  • Discount codes and/or promotional offers may be rejected and/or refused at the sole discretion of Ray Allen Manufacturing management.

Brands

Due to manufacturer’s restrictions, certain brands are excluded from Ray Allen Manufacturing rewards, promotions and discounts. The manufacturer may run a promotion on their product(s) that we may or may not participate in. These brands include, but are not limited to, Dogtra, Garmin, 5.11 Tactical, DogPacer, Propper, Oakley, Ruffwear, Tommie Copper and Under Armour.

Wholesale Customers

Wholesale customers are allowed to take advantage of clearance sales, product promotions, discount codes, and the K9 Guild. However, offers cannot be combined at any level including wholesale pricing. Whether through our B2B affiliate or the Pro Trainer program, the wholesale customer must identify and meet all other requirements of the sale, promotion or discount – timing, payment method, shipping, etc.

International Customers

International customers are allowed to take advantage of clearance sales, product promotions, discount codes, and the K9 Guild. However, offers cannot be combined for multiple savings. Shipping rewards are not advised, as international shipping fees are not covered by the “Free Shipping” reward. See the International Customers page for more details.

K9 Guild Rewards

Our K9 Guild "% Discount" rewards cannot be combined with other rewards or promotional codes on a single order. The discount amount (10%, 15%, or 20%) will be applied to any products on the order that qualify for discounting. Clearance items, Kit savings, and restricted brands will not be discounted. See our K9 Guild FAQ for more details.

Oversized Shipping Charges

Our K9 Guild "Free Shipping" reward only covers standard shipping fees. This reward does not apply to international orders or orders that contain product(s) with oversized shipping fees. See our Shipping Information page for more details.

Returns

Customers will be reimbursed the amount paid, after any discount or promotional pricing was applied. Ray Allen Manufacturing has the right to remove any/all reward points earned for a purchase that is subsequently returned, and may or may not re-activate any discount or promotional code used to make the original purchase. See more details regarding your returns on the Returns & Warranty page.