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©2005 Ray Allen Mfg.
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How to Order

Online ordering available in the continental US
1. View our products and add them to your shopping cart.
2. When you are finished filling your shopping cart, just press the “Place Order” button and follow the directions.
3. The first time you place an order, we will ask you to fill out your account information. After that, you just need to enter your personal ID (your e-mail address) & password and all of your information will appear. However, for security reasons we will not retain your credit card data.
4. There are a few items that you cannot purchase over the Internet because of security issues or sizing concerns. But you will be able to print these items and then place your order by phone. We apologize for any inconvenience this may cause you.
5. Payment Terms: Online orders must be paid by credit card.
6. Shipping: Online ordering is only available if the shipment is delivered within the Continental USA. All orders will be shipped via UPS Ground Service. If you require expedited delivery or other shipping arrangements, please phone in your order to our Customer Service Representatives at (800) 444-0404.
   
Or place your order by phone, fax or mail
1. View our products and add them to your shopping cart.
2. Print out your shopping cart.
3. Call our order desk at (800) 444-0404 to place your order. Let our team of experts help you select the products that will best meet your needs. You may also fax or mail your order with payment information. Government purchase orders are accepted.
4. Payment Terms: Phone, fax or mail orders must be prepaid by check or credit card unless other terms have been previously approved. Prices are F.O.B. Colorado Springs, CO (you pay freight). Mail orders must include shipping and handling. Colorado residents add 3% sales tax and in El Paso County (CO) an additional 1%.
5. Shipping: All orders will be shipped via UPS Ground Service unless otherwise requested. Special shipping arrangements (such as Next Day, Second Day, or Third Day delivery) are available at additional cost. Call (800) 444-0404 for details.
   

Returning Merchandise: To expedite your return, please call to get a Return Authorization. Call (800) 444-0404. Our Customer Service Representatives will provide complete return instructions.

Prices and Specifications: Ray Allen will make every attempt to honor the prices and specifications cited on this web site. However, circumstances beyond our control may cause prices or specifications to change without notice.



Helpful Links:

Products - Browse our products.

Contact Us - Our phone numbers and hours.

Blank Order Form - This is the same order form that's in our catalog. You may fill this out yourself, or use the shopping cart for a custom printed form.

Tile/Plaque/Urn Order Form - This is the detail form for your tile, plaque or urn order. This form may be filled out online when you order your item, or you may print this form and fax or mail it in. One form must be filled out for each item ordered.

Sizing Chart (Bite Suit & Muzzle)- Use this form if you need a custom bite suit or muzzle. The majority of our orders are filled without the use of this form. Call our customer service department for questions regarding sizing - (800) 444-0404.

Shipping & Handling Charges